We love Amazon & eBay sellers...
And the feeling is mutual
Overall Client Rating:
Donna H - Indefinite Suspension
When your Amazon business gets hit with an unexpected ball from left field, you need experienced, talented, and knowledgeable. When your Amazon business gets hit with an unexpected ball from left field, you need experienced, talented, and knowledgeable support to help you navigate through the complex landmine field known as Amazon. Viviana provides all of that and more, because she truly cares about her clients. This quality is often lost in this new business age, and I find it makes all the difference when deciding who to trust in times of trouble. Viviana has proven herself to be an invaluable asset to my business. Just like I have a personal doctor that I rely on for my personal health, I have an Amazon doctor in Viviana, and you should, too, when it comes to the health of your business! Thank you Viviana for your undying patience and incredibly impressive work done on my behalf! 🙂
Jennifer O - Infringement Appeal
Viviana!! You are a life saver 🙂 There is nothing more startling in this business than the dreaded inauthentic claim. Thank you for Viviana!! You are a life saver 🙂 There is nothing more startling in this business than the dreaded inauthentic claim. Thank you for once again rolling up your sleeves, putting me at ease, being so incredibly thorough and getting my ASIN restored. Start to finish you are the best! I do not know how I would navigate these complex Amazon expectations without you. You're the best!
Daniella B - VeRo Claim
Viviana is an incredibly knowledgeable professional when it comes to all things Amazon. She understands the policies inside and out, and is truly outstanding at navigating an extremely complex system. I recommend her work without hesitation - she's the best!
Dom - Indefinite Suspension
When you run a business and you're a one man show you will probably make mistakes that will cost you time and money. When my listing had been closed I tried to write my own appeals, after 3 fails and this message "Based on the information you provided, you may not sell these items on ebay.com. We removed your listings for these items" I believe that nothing could be done, lucky I was to hear about Viviana and her team. She wrote me a nice and clean appeal, very professional and very fast. After I submitted the appeal they have reopened the account. Believe me, the fee they charge is nothing compared to the frustration, the time and money I have lost in the days my listing was closed. I highly recommended!
Steve R - Account Appeal
Considering how complicated my situation was, Viviana was able to grasp every aspect of it and find a solution that worked perfectly. I really thought I didn’t have a chance, but it worked out great and we couldn’t be happier!
Brent B - Account Suspension
Reinstate Today was extremely responsive and provided quick turnaround. I would recommend them to any seller facing Amazon account health issues.